Return and Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at yasoobaenterprisellc@gmail.com. Please note that returns will need to be sent to the following address: [1028 N KINGSHIGHWAY ST
CAPE GIRARDEAU, MO 63701]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at yasoobaenterprisellc@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at yasoobaenterprisellc@gmail.com
Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:
Eligibility Window: Returns must be initiated within [2] days of receiving the item.
Condition: Items must be unused, unworn, and in original packaging with all tags attached.
Non-Returnable Items:
Gift cards
Personalized/custom-made items
Intimate or sanitary goods (e.g., undergarments, face masks)
Perishable goods (e.g., food, flowers)
Proof of Purchase: A receipt or order confirmation is required.
Return Process
Email [yasoobaenterprisellc@gmail.com.] with your order number and reason for return.
We will review your request and provide a return shipping label if applicable.
Pack your item securely and ship it back within [2] days of approval.
Return Shipping Costs:
If the item is defective/damaged: We cover return shipping costs.
If returning for other reasons: The customer is responsible for return shipping.
Refunds
Processing Time:
Once we receive your return, we will inspect it and notify you of approval or rejection within [7] business days.
Refund Method: If approved, your refund will be processed to your original payment method within [7] business days.
Late or Missing Refunds: If you haven’t received a refund, check with your bank or credit card provider. Processing times may vary.
Exchanges
We only replace items if they are defected or damaged. If you need an exchange, contact us at [yasoobaenterprisellc@gmail.com.].
Contact Us
If you have any questions about returns or refunds, please email us at [yasoobaenterprisellc@gmail.com].